Client Feedback

In order to help us meet your needs, we would like your feedback on the quality of work that you have received from Faber Construction. This survey consists of just a few questions and takes only a moment to complete. Thank you for taking the time to complete the survey and we look forward to working with you in the future!

What is your overall satisfaction with the quality of work and customer service?

Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied

How satisfied are you with the services in the following areas?

Preconstruction

Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
Cost

Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
Ability to meet needs

Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
Schedule

Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied

How satisfied are you with the results in the following areas throughout the project?

Flexibility of proposal

Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
Flexibility of terms and agreements

Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
Project management

Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
Field supervision responsiveness

Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
Quality of work completed

Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied

How likely are you to:

Use our company again

LikelyNeutralNot Likely
Recommend our company to others

LikelyNeutralNot Likely

How often were you in contact with a company rep (Sales, PM, Superintendent, etc.)

DailyMore than once a weekLess than once a weekNeverN/A

Would you like more or less interaction with a company representative? Explain below.

How can we better serve you?

Please add any additional comments or your testimonial:

Faber may use my comments in advertisting and promotional materials.